VirtualWatch

After hours, Watchdog monitors your cameras.

Watchdog's overnight monitoring service on the cameras you already own: line-cross, motion zones, and after-hours rules from on-camera analytics.

Talk to us about VirtualWatch What happens overnight
  • Eyes on your site until morning
  • Real activations verified and acted on
  • Clear record of what we did overnight
Watchdog monitoring · VirtualWatchLive queue
  • Loading dock, Bay 4Riverview Industrial · 7s agoAI reviewing clip
  • Showroom entranceBryson Baxter Mazda · 3s agoNeeds operator review
  • South vehicle gateWestgate Logistics · 2s agoEscalated to response
  • Car park, northParkview Office Tower · 12s agoBenign · auto-closed
Sample alert statesIllustrative NZ/AU sites

Overnight coverage without staffing your own control room

VirtualWatch is Watchdog watching your CCTV after the site is locked up. Your cameras send motion and line-cross alerts; our Rotorua monitoring team checks the footage, filters weather and headlights, and responds when something is wrong: horn, patrol, guard dispatch, or your on-call, exactly as we agreed with you. You are not buying software to log into. You are buying monitored overnight coverage on gear you already own.

When it is real

We verify, then we act

AI clears most false alarms before a person is involved. When an activation needs eyes, a Watchdog operator reviews the clip and follows your site plan: speak-down, dispatch, call you, or close it with notes.

Same monitoring centre and accountability as your alarms.

What you keep

Your cameras, our overnight shift

No rip-and-replace. We connect to analytics from the CCTV you already run. You keep your VMS and footage; we provide the after-hours monitoring service.

Often live in days, not a full hardware project.

When analytics fire

How we handle an overnight activation

From the first event to horn, dispatch, or all-clear. Your agreed response plan is what our operators run overnight, without waking the room for every headlights clip.

01

Instant detection. Camera analytics on your site reach Watchdog when VirtualWatch is armed for the night.

  • Motion, line cross, and rules your integrator configured
  • Arming schedules and access windows we tune with you separate routine activity from break-in patterns
  • Junk payloads filtered so our operators are not spammed

02

Smart triage. AI reviews the clip and can hold the alert before it reaches our open queue.

  • Benign weather and empty scenes can auto-close when the agreed policy allows
  • Buffered clip, vision summary, and your agreed instructions inline when an operator is needed
  • Uncertain events go straight to a Watchdog operator with full context

03

Smart escalation. Real activations get the response instructions, tone, and priority we agreed with you.

  • Site and camera instructions you set with us drive horn, dispatch, and close-out
  • Horn, guard dispatch, or acknowledge from our monitoring desk
  • Clear per-site rules you agree with us before we go live

04

Operator response. Watchdog operators review clip, AI assessment, and site instructions beside jobs and incidents.

  • Camera alerts in the same queue as alarm jobs, incidents, and dispatch
  • Your agreed instructions included in triage context and kept on file for every shift
  • Horn, guard dispatch, acknowledge, and close-out from our monitoring desk with audit trail
  1. Nightly beddownGuard locks up, walks the site, confirms the property is secure.
  2. VirtualWatch overnightWe monitor line-cross and analytics on your cameras; our operators act on the agreed response plan.
  3. Morning handoverIncidents and clips sit in Watchdog's audit trail for the rest of the shift.
What we aim for

Outcomes we tune with you over time

85%+

Fewer false overnight activations once arming, zones, and auto-close are tuned with you

AI first

Clear false alarms at 95% confidence or higher can auto-close without an operator, using the auto-close rules we configure with you.

One centre

Overnight camera alerts handled by the same Rotorua team as your alarm monitoring

Targets, not guarantees. Results depend on site layout, camera analytics, and the response plan we agree with you.

FAQ

Common questions

Next step

See VirtualWatch with your cameras

A short conversation, no obligation. Tell us about your sites and we will explain how we would run VirtualWatch on your cameras, what we need from your analytics, and the response plan we would follow overnight.

Talk to us about VirtualWatch Or call 0800 928 243