01
DetectAn approved camera generates an analytic event.
VirtualWatch Gateway
Secure video verification. Your cameras. Your control.
VirtualWatch turns approved existing cameras into analytics-based security events. Watchdog verifies what happened and follows your site-specific response plan through a managed, encrypted outbound connection.
- No inbound camera ports
- Customer-controlled access
- Existing camera investment
VirtualWatch event pathSecure connection
- 01Camera analyticsApproved camera detects activity
- 02GatewayEncrypted outbound path
- 03WatchtowerOperator verifies the event
- 04ResponseYour agreed instructions are followed
Site isolated10–20 sec bufferAuditable scope
A secure path to the cameras you choose
The VirtualWatch Gateway creates a secure, controlled path between Watchdog's monitoring service and the cameras you approve. Where your response plan requires it, specifically supported devices such as speakers can also be included. It does not give Watchdog general access to your business network.
Your cameras remain your cameras. Watchdog is not a camera installer. We work with suitable existing cameras, or cameras installed by your chosen security or technology provider.
What happens when an event occurs
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Deliver contextThe event and buffered video reach Watchdog through the Gateway.
03
VerifyA trained operator reviews live and historic event information in Watchtower.
04
RespondThe operator follows your instructions: contact, patrol dispatch or Police attendance as agreed.
A focused connection, built around your site
VirtualWatch connects approved security equipment to our event platform without becoming a general remote-access tool for your business network.
You approve what is connected
VirtualWatch connects to the cameras you nominate and only specifically supported devices agreed for your site.
No exposed inbound camera ports
The Gateway establishes an encrypted outbound connection, keeping your wider network outside the VirtualWatch service.
Operators act on an agreed plan
Our team verifies each event in Watchtower and follows the contacts, patrol or Police escalation instructions set for your site.
A clear route from approval to activation
Watchdog works with you, your IT provider and your chosen camera installer to make onboarding straightforward.
- 01Review your site
Confirm the cameras, required analytics and any supported devices included in the response plan.
- 02Agree the response
Document who should be contacted and when patrol or Police escalation may be required.
- 03Connect the Gateway
Watchdog supplies and manages the Gateway while working with your nominated technical contacts.
- 04Test and activate
We test detection, buffered video, operator verification and the agreed response before activation.
What customers want to know
No. Watchdog needs access only to the cameras you approve and any specifically supported security device included in your response plan. Your IT provider remains in control of local access.
No. The Gateway creates an encrypted outbound connection, so your cameras do not need to be exposed to unsolicited inbound internet access.
Yes, where they are specifically supported and agreed as part of your site response plan. Cameras remain the core of the VirtualWatch service.
The service monitors approved analytic and video streams and maintains a short rolling buffer, typically around 10 to 20 seconds, so an event includes what happened immediately before the trigger.
Yes. You can block or disconnect the Gateway locally, and Watchdog can disable the site connection from its side.